By Helen Kaiao Chang
In a random act of gratitude, I gave away 15 hours of free writing work this year. Ten hours to one client, five hours to another.
Admittedly, they were both clients that I had had some trouble with in the past. One felt that I charged too much, and the other felt that, well, that I charged too much. I was “right” in both cases. I was justified in my fees. But the clients were not happy and it left a bad taste in their mouths.
I wanted to make it up to them. Not so much to say I was wrong, but more to make it right for them.
I felt that gratitude and generosity were the right antidotes. I wanted to thank them for the honest feedback they gave me, and for the opportunity to work with them. (By the way, I also thank my best clients by giving them price discounts and other freebies.)
They loved it. They appreciated the work I did for them. And they loved that it was free.
The result? One client referred me to his partner for another job. The other said, “Thank you. That feels good. : ) ”
More importantly, the act cultivated a seed of generosity in my heart. I felt that I had more than enough writing abundance to share in the world.
And that’s what it’s all about anyway, isn’t it? Learning to love by way of our businesses.
Helen Kaiao Chang is a ghostwriter, editor and journalist, specializing in business and motivational topics. She may be reached at www.ghostwriter-needed.com
Photo by http://www.flickr.com/photos/mtsofan/